Question 1

What exactly are head lice and how do they spread?

Accepted Answer

Head lice are tiny insects that live on the human scalp and feed on blood. They're about the size of a sesame seed when fully grown. Contrary to popular belief, lice don't discriminate — they can live in all types of hair regardless of length, texture, or cleanliness.

Lice crawl, they don't fly or jump. They spread primarily through direct head-to-head contact, which is why they're common among children who play closely together. They can also spread through sharing items that have been in contact with the head like hats, combs, or pillows.

Question 2

How do I know if my child has head lice?

Accepted Answer

The most common sign is an itchy scalp, particularly around the ears and nape of the neck. However, not everyone develops itchiness right away. Other signs include:
 • Visible lice or eggs (nits) in the hair, especially near the scalp
 • A tickling feeling of something moving in the hair
 • Irritability and difficulty sleeping (lice are more active in the dark)
 • A rash on the neck can develop on some people

If you're unsure, we offer professional lice checks for $35, which is refunded if lice are confirmed and you book a comb-out appointment.

Question 3

What makes the Lice Lassies treatment method different from over-the-counter products?

Accepted Answer

Our aim is to remove lice systematically as well as educate our clients in order to prevent a future outbreak.

Instead of harsh chemicals, we use:
 • A professional-grade, metal ridged comb that physically removes lice and nits
 • Regular hair conditioner to slow the lice down
 • A systematic combing technique that breaks the life cycle
 • Education so you can continue the process at home

When removing lice with the Lice Lassies method rather than a lotion or potion you see how severe (or light) the case is to begin with and see the progress until there are no more lice.  This brings a massive sense of relief rather than assuming all the lice are gone with the lotion, just to see them reappear in a week.

Question 4

How long does a treatment session take?

Accepted Answer

A typical comb-out session takes from 30 - 90 minutes, depending on hair length and thickness, and the severity of the infestation. During this time, we'll thoroughly remove all visible lice and eggs, and teach you our technique so you can continue combing at home, making sure nothing was left behind.

Question 5

Do I need to clean my entire house if we have lice?

Accepted Answer

No need to panic clean!

Lice can only survive for 24 - 48 hours without a human host, and they prefer to stay on heads rather than furniture. Your energy is better spent on thorough combing rather than excessive cleaning! We do recommend you wash towels and hair brushes.

Question 6

How many treatments will we need?

Accepted Answer

Most families only need one professional treatment, followed by home maintenance. During your session, we'll:
 • Remove all visible lice and eggs
 • Provide you with a complete kit and instructions
 • Show you exactly how to continue checks at home

Question 7

My child keeps getting lice from school. How do we stop the cycle?

Accepted Answer

We understand how frustrating recurring infestations can be!

Here's how to break the cycle:
 • Teach your child to avoid head-to-head contact.
 • Let the school and class know your child had lice. The best way to stop the cycle is if all children are checked and cleared.
 • Use our GO AWAY spray as a preventative measure.
 • Do weekly maintenance checks at home using the lice comb.

Question 8

What if I'm not sure if it's lice or something else?

Accepted Answer

If you're noticing scalp issues but aren't certain it's lice, we offer professional lice checks for $35. Our experts know exactly what to look for and can distinguish between lice, dandruff, dry scalp, and other conditions. If we confirm lice and you book a treatment, the check fee is fully refunded.

You can book a check at our location at 136 Coronation Road West, 266319, or send us a WhatsApp at +65 8074 7236 with any questions!

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“Thank you so much for sending Rebecca. She was great at her job. I will be highly recommending your services at school. Thanks for the tips. I feel so much better knowing I’m 98% lice free and doing my daily comb through should make it 100% in a week’s time.”

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